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About Us

Careers

HOMEBANK is a strong community bank looking for exceptional people to join our team. At HOMEBANK, you will have a challenging work environment where you get out of it what you put in.

Working in a community bank affords opportunities to learn, grow, and thrive where your contributions are recognized. Creating exceptional experiences for our customers sets us apart from our competition. At HOMEBANK it’s not just about numbers, it’s about developing relationships, thinking creatively and being solution-oriented. Join a team that believes their employees make the difference.


Call Center Representative Full Time - PALMYRA

Role

To assist customers and potential customers with their telephone requests; explains services, responds to problems, and directs telephone calls to the appropriate area.

Essential Functions and Responsibilities

  • Maintains effective level of product/program knowledge.
  • Determine customer need or problem and either answer/assist effectively or direct their call to the appropriate bank personnel.
  • Act as point of sale and service for the telephone delivery of Bank products and services.
  • Ensure that all business transactions are in compliance with operational, technical and regulatory requirements.
  • Must be able to work some evenings and Saturdays.
  • Other duties as assigned by management.

Knowledge, Skills and Abilities

Experience - Six months to 1 year similar experience.

Education - High School education or GED.

Interpersonal Skills - Courtesy, tact, diplomacy and confidentiality are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Other Skills - Good listening and telephone skills; able to operate a 10 key calculator, pc keyboard and have proficient computer skills; able to make decisions with minimum information. Customer service orientation.

Apply by sending resume to

HOMEBANK
Attn: Human Resource Officer
PO Box 311, Palmyra, MO 63461
hr@myhomebank.com
Equal Opportunity Employer

Careers


Electronic Banking Representative Full Time - PALMYRA

Essential Functions and Responsibilities

  • Train customers in all electronic banking products and procedures
  • Answer inquiries from all departments and customers to provide necessary information and customer service in a clear and timely manner
  • Reset passwords and/or security questions for customers
  • File maintenance (setup, add, delete and edit) electronic banking products and customer accounts within admin consoles
  • Troubleshoot and maintain problem logs and incident reports for all error resolution
  • Maintain and update procedures, forms, contracts and records for electronic banking products
  • Monitor all electronic banking reports with dual control
  • Assist in the development and launch of additional electronic banking products
  • Serve as a member of the Electronic Banking Team
  • Assist with processing Business Banking agreements
  • Perform other related duties required or assigned

Knowledge, Skills and Abilities

  • Bachelors Degree or related experience.
  • Strong communications (written and verbal), customer skills, & interpersonal skills
  • Ability and willingness to learn new products
  • Self-starting, motivated to see the bank grow by helping develop new products and services
  • Strong computer skills
  • Proficient with PC based teller software
  • Be able to operate email

Apply in person or send resume to:

HOMEBANK
C/O Human Resource Manager
400 S. Main St.
P.O. Box 311
Palmyra, MO 63461
ATTN: HR Manager
hr@myhomebank.com

CUSTOMER SERVICE REPRESENTATIVE Full Time, Prior Banking Experience


Role

To develop customer relationships by: processing transactions, serving as the primary point of contact for new accounts and consumer loans, identifying opportunities for additional business and delivering superior customer service while adhering to operational, technical, and regulatory requirements.


Essential Functions and Responsibilities

  • Act as the point of sale and service for the delivery of Bank products and services.
  • Maintain effective level of product/program knowledge to determine customer/prospect financial needs and sell appropriate product.
  • Actively seek business through new and existing relationship management.
  • Handle customer problems with professionalism, directing more complex issues seamlessly to management.
  • Ensure knowledge of and compliance with Standard Operating Procedures to satisfy operational, technical and regulatory requirements.
  • Other duties as assigned by management.

Knowledge, Skills, and Abilities

Experience – 1-2 years similar banking experience.

Education – High School education or GED.

Interpersonal Skills – Courtesy, tact, diplomacy and confidentiality are essential elements of the job. Work involves personal contact with others inside and outside the organization.

Other Skills – Proficient computer skills. Must be good with detail to deal with numbers and names.

HOMEBANK
C/O Human Resource Manager
400 S. Main St.
P.O. Box 311
Palmyra, MO 63461
ATTN: HR Manager
hr@myhomebank.com

CUSTOMER SERVICE REPRESENTATIVE Part-Time – 20-25 hours a week


Role

Develop customer relationships by: processing transactions, serving as the primary point of contact for new accounts and consumer loans, identifying opportunities for additional business and delivering superior customer service while adhering to operational, technical, and regulatory requirements.


Essential Functions and Responsibilities

  • Act as the point of sale and service for the delivery of Bank products and services.
  • Maintain effective level of product/program knowledge to determine customer/prospect financial needs and sell appropriate product.
  • Actively seek business through new and existing relationship management.
  • Handle customer problems with professionalism, directing more complex issues seamlessly to management.
  • Ensure knowledge of and compliance with Standard Operating Procedures to satisfy operational, technical and regulatory requirements.
  • Other duties as assigned by management.

Knowledge, Skills, and Abilities

Experience – 1-2 years cash handling.

Education – College education preferred

Interpersonal Skills – Courtesy, tact, diplomacy and confidentiality are essential elements of the job. Work involves personal contact with others inside and outside the organization.

Other Skills – Proficient computer skills and excellent attention to detail.

HOMEBANK
C/O Human Resource Manager
400 S. Main St.
P.O. Box 311
Palmyra, MO 63461
ATTN: HR Manager
hr@myhomebank.com

Internal Audit Staff

Full Time - Palmyra

Essential Functions and Responsibilities

  • Assist with the completion of various internal audits
  • Plan and prioritize multiple audit responsibilities
  • Assist with preparation and reporting to Audit Committee and Board of Directors
  • Discuss issues and audit recommendations with bank staff
  • Perform other duties as assigned

Knowledge, Skills, and Abilities

  • B.S. Degree in Accounting, Finance, Business, or equivalent
  • Flexibility and ability to multi-task
  • Communication Skills

 

Administrative Assistant

Full Time - Quincy

Essential Functions and Responsibilities

  • Provide administrative support for the Business Banking Team
  • Plan, prioritize and organize a diversified workload
  • Assist various areas of the bank when the need arises such as teller operations, call center among others.
  • Complete special projects as assigned by the Business Banking Team
  • Serve as a member of the Electronic Banking Team
  • Train customers in all electronic banking products and procedures
  • Answer inquiries from all departments and customers to provide necessary information and customer service in a clear and timely manner
  • Reset passwords and/or security questions for customers
  • File maintenance (setup, add, delete and edit) electronic banking products and customer accounts within admin consoles
  • Perform other related duties required or assigned

Knowledge, Skills and Abilities

  • Bachelors Degree
  • Strong communications (written and verbal), customer skills, & interpersonal skills
  • Flexibility
  • Self-starter with a desire to learn many aspects of the financial institution
  • Strong computer skills including Microsoft Office Suite

 

Apply by sending resume to
HOMEBANK
Attn:  Human Resource Officer
PO Box 311, Palmyra, MO  63461
hr@myhomebank.com
Equal Opportunity Employer


 

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HOMEBANK is an equal opportunity employer.